Crowne Plaza Chicago O'Hare Hotel & Conference Center, An Ihg Hotel, Rosemont
About the Hotel
Crowne Plaza Chicago O'Hare Hotel & Conference Center is strategically located just 3 km from O'Hare International Airport. The hotel features 55,000 square feet of versatile event space, making it suitable for both business and leisure travelers. It is known for its unique dining experiences, including a restaurant inspired by the classic comedy film 'Caddyshack'. Guests can also enjoy remarkable local attractions like the Donald E. Stephens Convention Center and immersive entertainment venues.
Location
Positioned near the Donald E. Stephens Convention Center, the hotel allows easy access to numerous dining, shopping, and entertainment options. A complimentary shuttle service to O'Hare International Airport operates from 5 AM to 10 PM, facilitating convenient travel. Nearby attractions like the fashion outlets and local entertainment districts enhance the appeal for both leisure and business visitors.
Rooms
The hotel offers upgraded guest rooms equipped with new plush bedding and modern amenities. Guests can find flat-screen TVs, Keurig coffee makers, and spacious work areas in their accommodations. Accessible rooms are available, featuring various amenities and services to cater to guests with specific needs. Hallways have been enhanced with new wall coverings and lighting to improve the overall guest experience.
Eat & Drink
Crowne Plaza Chicago O'Hare hosts multiple on-site dining options, including Chicago Fire Oven and On the Fly, offering American cuisine. The themed Murray Bros. Caddyshack Restaurant serves a variety of comfort food in a casual, golf-inspired atmosphere. For a vibrant nightlife, the Visibility Bar and Five Roses Pub provide drinks and live entertainment, making them popular choices for unwinding after a long day.
Leisure & Business
The fitness center is open from 6 AM to 10 PM, featuring a range of cardiovascular and weight-training equipment. An indoor heated pool is available for guests looking to relax and unwind after a busy day. For business needs, the hotel provides a 24-hour business center, along with extensive meeting and event facilities, including the expansive O'Hare International Ballroom that can accommodate up to 3,000 guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Bowling
Services
- Free airport shuttle
- Room service
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Sun terrace
- Garden area
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The location was great, with close proximity to the theater, entertainment, and restaurants within walking distance, and also near the airport. However, the room overlooked a convention center roof with rusty vents and the dining options were limited and overpriced.
The hotel has some room for improvement but overall provides a comfortable stay. The rooms are nice and cozy with a good breakfast option, but some maintenance issues like a broken faucet and running toilet were present. The service stands out for its kindness and attentiveness, although there were some lapses like forgetting to close the door. The location is convenient for entertainment, but noise near elevators could be bothersome. The dining experience is satisfactory, with included options but awkward plastic covers.
The hotel offers spacious and comfortable rooms, though the decor is a bit dated. The service provided is exceptional and can truly enhance your stay. The location is convenient for those attending events at the Convention Center. The dining experience varies in quality. Overall, a decent option for a stay with some room for improvement.
My stay at the hotel was a mix of positives and negatives. The room, despite low temperatures outside, had a king-size bed, TV, refrigerator, and plenty of additional seating, but it felt a bit shabby with chipped paint. The service, including receiving great customer service and a thoughtful welcome gift, was impressive. The location was convenient for access to an outlet mall and various restaurants, but reaching the hotel required crossing narrow lines in the old city. The dining experience was okay, but the morning options were somewhat disappointing.
The hotel rooms were excellent and close to the Rosemont Center for the show, but lacked coffee amenities on-site. The service was incredibly friendly and accommodating, although there were some issues with explaining certain procedures like in and out privileges. The location was extra convenient for the convention but had noise challenges and early closures. The dining experience was better than expected, though slightly overpriced with limited choices. Overall, a convenient choice for travelers near O'Hare airport.
Staying at the hotel was a mixed experience. The rooms, despite their previous use by smokers, were surprisingly fresh, clean, and well soundproofed, making my stay comfortable. However, the location, though convenient for the event I attended, felt a bit isolated as it was tucked away in the corner of the hotel.
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