Crowne Plaza Chicago O'Hare Hotel & Conference Center By Ihg, Rosemont

I had a mixed experience at the hotel. The location was great, with close proximity to the theater, entertainment, and restaurants within walking distance, and also near the airport. However, the room overlooked a convention center roof with rusty vents and the dining options were limited and overpriced.

The hotel has some room for improvement but overall provides a comfortable stay. The rooms are nice and cozy with a good breakfast option, but some maintenance issues like a broken faucet and running toilet were present. The service stands out for its kindness and attentiveness, although there were some lapses like forgetting to close the door. The location is convenient for entertainment, but noise near elevators could be bothersome. The dining experience is satisfactory, with included options but awkward plastic covers.

The hotel offers spacious and comfortable rooms, though the decor is a bit dated. The service provided is exceptional and can truly enhance your stay. The location is convenient for those attending events at the Convention Center. The dining experience varies in quality. Overall, a decent option for a stay with some room for improvement.

My stay at the hotel was a mix of positives and negatives. The room, despite low temperatures outside, had a king-size bed, TV, refrigerator, and plenty of additional seating, but it felt a bit shabby with chipped paint. The service, including receiving great customer service and a thoughtful welcome gift, was impressive. The location was convenient for access to an outlet mall and various restaurants, but reaching the hotel required crossing narrow lines in the old city. The dining experience was okay, but the morning options were somewhat disappointing.

The hotel rooms were excellent and close to the Rosemont Center for the show, but lacked coffee amenities on-site. The service was incredibly friendly and accommodating, although there were some issues with explaining certain procedures like in and out privileges. The location was extra convenient for the convention but had noise challenges and early closures. The dining experience was better than expected, though slightly overpriced with limited choices. Overall, a convenient choice for travelers near O'Hare airport.